TJ has been actively involved in the Flood Vendor market since 1989 and is widely considered a leading select expert in this niche industry.
Prior to co-founding Torrent Technologies, TJ was Senior Vice President of Operations at Fiserv's NFS subsidiary, where she served for nearly two decades developing strong relationships and industry knowledge across the flood insurance field. TJ's industry experience, flood leadership and relationships with clients, insurance companies and FEMA officials give her a unique perspective on providing world class customer service and operational support.
During her tenure at NFS, TJ managed over 160 employees, and she leveraged and extended the operations of NFS allowing processed premiums to grow from $2 million in 1989 to more than $1.2 billion in 2005. From her rapid rise as a temporary employee to Senior Vice President at Fiserv-NFS, TJ was involved in every aspect of NFS' business, including a marketing strategy that was built on cultivating strong client relationships. The President of NFS summarized TJ's contributions best: “Given her years in flood insurance with NFS, TJ knows virtually everyone active in the business, and she has enjoyed a reputation of high integrity.”
TJ has been a licensed insurance agent since the early 1980's, and she maintains accreditation by all 50 states under the State Department of Insurance, which allows her to provide continuing education courses and credit for agents. TJ has also operated a successful contracting business and was Office Manager for a branch of State Farm.
With her long history of success, industry contacts, reputation, and ability to interpret the massive volume of laws that are the backbone of the National Flood Insurance Program, TJ is a critical component of the Torrent leadership team and to the National Flood Insurance Program itself.
1935 3rd Avenue East Suite 100 Kalispell, MT 59901